Estimated reading time: 7 minutes


What Is Jumio?

Jumio is a leading identity verification and authentication company that helps businesses confirm that their users are who they claim to be. It uses advanced technologies such as AI, biometric verification, and machine learning to validate IDs, passports, and other identity documents in real time.

Founded in 2010, Jumio has built partnerships across industries including:

  • Financial services (banks, fintechs, and lenders)
  • Healthcare (patient and provider verification)
  • Online marketplaces and sharing economy platforms
  • Travel and hospitality for guest verification
  • Gaming and cryptocurrency exchanges

Jumio’s services aim to streamline onboarding processes while reducing the risk of fraud and identity theft. However, with this convenience comes a growing concern—how is your personal data stored, shared, and protected?


How Jumio Works: The Technology Behind the Process

Jumio’s verification system combines biometric scanning, document analysis, and risk-based algorithms to verify a person’s identity.

Here’s an overview of how it works step-by-step:

Step 1: Capture

When a user signs up for a service that uses Jumio, they are prompted to upload or scan an official ID, such as:

  • Driver’s license
  • Passport
  • State ID card

Users may also be asked to take a selfie or live video scan to confirm their likeness.


Step 2: Extraction

Jumio’s software automatically extracts information from the document using optical character recognition (OCR) technology. This allows the system to read key data such as:

  • Full name
  • Date of birth
  • Address
  • ID number
  • Expiration date

The extracted data is compared to global databases and internal fraud indicators.


Step 3: Verification

At this stage, Jumio uses facial recognition to match the uploaded selfie with the photo on the ID.
It also checks for document authenticity through:

  • Hologram and texture analysis
  • Edge detection
  • Lighting pattern consistency

If the photo, document, and data match, the verification is approved—usually within seconds.


Step 4: Decision and Storage

Jumio transmits the verification result to the requesting organization.
Depending on the company’s compliance requirements, the verified data may be temporarily stored for audit or reporting purposes.

However, the user’s personal data can remain within Jumio’s databases, raising questions about data retention and third-party access.


Key Features of Jumio’s Identity Verification Platform

  1. AI-Powered Fraud Detection
    Jumio continuously improves its fraud prevention by analyzing thousands of fake ID patterns.
  2. Global Coverage
    Supports IDs from over 200 countries and territories.
  3. Liveness Detection
    Prevents spoofing by requiring motion verification, like blinking or turning the head.
  4. AML and KYC Compliance
    Ensures compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) laws.
  5. Data Encryption
    All transmitted information is encrypted both in transit and at rest.

“Jumio’s platform operates at the intersection of convenience and compliance—balancing fast onboarding with strong security.”


Why Identity Verification Matters in Modern Online Security

In a world of increasing cybercrime, identity verification is more than a regulatory checkbox—it’s a necessity.

1. Fraud Prevention

By verifying user identities, organizations can prevent account takeovers, false claims, and fraudulent registrations.

2. Regulatory Compliance

Many industries are bound by federal laws like FinCEN, HIPAA, or GDPR, which require identity verification.

3. Trust Building

Businesses that verify users build customer confidence—essential for fintech and e-commerce.

4. Data Accuracy

Verification ensures that customer records remain accurate, improving both compliance and service quality.


How Jumio Handles User Data

Jumio claims to prioritize privacy through data minimization, meaning it only collects the data required for verification.

Here’s how your information is typically processed:

Type of Data CollectedPurpose
ID photos and videosTo confirm identity and authenticity
Biometric data (face scans)To match document photo with user
Contact detailsTo complete verification reports
IP address and device dataTo detect location-based fraud

Data Retention Policy

According to Jumio’s Privacy Policy, user data is retained for a limited time—typically 30 to 90 days—unless a partner organization requires longer storage for legal compliance.

After that period, Jumio deletes or anonymizes the data.

However, individuals have the right to:

  • Request data deletion
  • Access stored personal information
  • Limit data processing

Potential Privacy Risks of Using Jumio

While Jumio enhances online security, it’s important to understand the privacy implications associated with biometric data and identity storage.

1. Data Breach Risks

Even encrypted systems can be vulnerable. A breach could expose personal identifiers and biometrics—data that can’t easily be changed.

2. Third-Party Sharing

Some of Jumio’s clients may share verification reports with other systems for analytics or regulatory compliance.

3. Retention Mismanagement

Users may not be fully aware of how long their personal data is stored, especially if it’s retained by the requesting business.

Many users are unaware that by uploading an ID through Jumio, they are granting consent for biometric data collection.


How to Protect Your Privacy When Using Jumio

You can take several steps to minimize risks when using identity verification platforms:

1. Read the Privacy Policy Thoroughly

Always review what data is collected, how long it’s stored, and whether it’s shared.

2. Use Secure Devices

Only upload sensitive information from secure, trusted devices and networks.

3. Request Data Deletion

You can contact Jumio directly to request deletion of your personal data under applicable laws such as GDPR or CCPA.

4. Limit Data Sharing

If a company offers multiple verification options, choose the one that collects the least amount of personal information.

5. Enable Privacy Alerts

Use services like Remove Online Information to monitor where your data appears across the internet.


Jumio and Regulatory Compliance

Jumio complies with several key data protection laws and certifications, including:

  • GDPR (General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • ISO/IEC 27001
  • PCI DSS Level 1 (Payment Card Industry Data Security Standard)

This compliance ensures that Jumio maintains security controls and transparency in how data is processed and stored.


Real-World Use Cases for Jumio

1. Financial Institutions

Banks use Jumio for KYC checks to prevent fraud and comply with AML regulations.

2. Healthcare Providers

Hospitals and telehealth companies rely on Jumio to authenticate patient identities securely.

3. Online Marketplaces

Platforms like rental and freelance marketplaces verify user identities to prevent scams.

4. Cryptocurrency Exchanges

Crypto platforms use Jumio to verify users before allowing trading or withdrawals, fulfilling global compliance standards.


Alternatives to Jumio’s Identity Verification System

While Jumio is widely used, other verification systems exist. However, all share similar privacy considerations.

If you want to minimize your online exposure, consider whether identity verification is absolutely necessary before proceeding.

For individuals who prefer data control and privacy, Remove Online Information offers services to help limit personal data exposure online—particularly across public databases, data brokers, and background check sites.


How Remove Online Information Can Help You Stay Secure

Even if you trust Jumio’s technology, your information can still be exposed elsewhere—through public databases, social networks, or people search websites.

That’s where Remove Online Information steps in.

Our services help:

  • Remove personal data from hundreds of data broker sites
  • Suppress sensitive information from Google search results
  • Monitor your online footprint 24/7
  • Provide personalized privacy protection plans

“Protecting your identity doesn’t stop at verification—it’s about control over who sees your information and how it’s used.”

Visit Remove Online Information to take control of your online presence today.


FAQ: Understanding Jumio and Online Identity Verification

What is Jumio used for?

Jumio is used by companies to verify customer identities through photo IDs, selfies, and biometric scans.

Is Jumio safe to use?

Yes, Jumio uses encryption and strict data handling policies. However, users should always review privacy policies to understand data usage.

Does Jumio store personal data?

Yes, temporarily. Data is stored for verification and compliance, typically deleted within 30–90 days.

Can I request Jumio to delete my data?

Yes. Submit a request through Jumio’s Privacy Portal under GDPR or CCPA rights.

Does Jumio share data with third parties?

Jumio may share data with service providers for processing and compliance, but not for advertising.

How can I ensure my Jumio verification is secure?

Use secure connections, trusted devices, and reputable platforms.


Identity verification is essential for online safety, but it’s equally important to stay informed about how your data is collected and stored. Jumio has built a robust framework for security, yet user awareness remains the first line of defense.

Whether you’re verifying an account or cleaning up your online footprint, take the time to ensure your information is safe. For long-term data protection, partner with Remove Online Information to remove your personal details from the web and keep your identity secure.


MLA Citations

Jumio. Privacy Policy. Jumio.com, 2024.
European Union. General Data Protection Regulation (GDPR). Europa.eu, 2024.
Federal Trade Commission. Protecting Personal Information. FTC.gov, 2024.
Mozilla Foundation. Privacy and Security Best Practices. Mozilla.org, 2024.
Remove Online Information. Online Privacy and Data Removal Services. RemoveOnlineInformation.com, 2024.