Online marketplace opt-out guide

How to Remove Content or Personal Information From eBay

eBay shows your user ID, feedback, and listings. You can change your user ID, close your account, and report listings or messages that expose your personal information.

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Quick facts

Help pageeBay Help
CostFree
VerificationAccount login or report form
Account neededOnly to delete your own content
Processing timeUsually reviewed within days
Last reviewedOctober 2026

Step by step

How to get content removed from eBay

Change your user IDIf your user ID includes your name, change it in account settings.
Close your accountClose your account from eBay Help once open transactions are complete.
Report problem listingsReport listings or feedback that include your personal information.
Request data deletionUse eBay’s privacy center to request access or deletion of personal data.
Re-check searchOld listing pages can linger in search; use Refresh Outdated Content as needed.

What eBay shows about you

User ID and feedback
Listings and photos

After you opt out

Search your name on the site and in Google to confirm the content is gone.
If Google still shows a removed eBay page, use Google’s Refresh Outdated Content tool.
Keep screenshots and confirmation emails in case you need to follow up.
Review your account privacy settings so less is public going forward.

FAQ

eBay opt-out FAQ

Can I get something removed from eBay if I don’t have an account?

Often, yes. eBay accepts privacy, copyright, and abuse reports through its help or contact pages.

Will eBay remove content just because it’s negative?

Usually not. Platforms remove content that breaks their rules or the law, such as private information, harassment, impersonation, or copyright infringement.